English

Frequently asked questions

Régis Thomas avatar François Thill avatar
32 articles in this collection
Written by Régis Thomas and François Thill

Second hand tools

What you need to be aware of.
François Thill avatar
Written by François Thill
Updated this week

Master API key

How to use it
François Thill avatar
Written by François Thill
Updated over a week ago

Why should you always read the ECU before writing the tuned file?

François Thill avatar
Written by François Thill
Updated over a week ago

OBD Unlock patch

Unlocking OBD operations on an ECU
François Thill avatar
Written by François Thill
Updated over a week ago

How to datalog with Autotuner

Main procedure + tips and tricks
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Slave tool transfer or upgrade to master

Procedure
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Why are the files only available for 48 hours?

François Thill avatar
Written by François Thill
Updated over a week ago

What’s the difference between master and slave tool ?

Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

How-to link your tool to your account

Device activated but not yet registered
Régis Thomas avatar
Written by Régis Thomas
Updated this week

How-to submit a support request ticket

Contact support
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Software download & setup

How-to install Autotuner software
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Backup file

How-to use
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Virtual Read vs Normal Read

What is a virtual read ?
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

How-to export logs file

Zip file containing logs + screenshot for support team
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

How-to decrypt slave files

+ Master API Key
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Tool serial number (ID)

How-to find your device ID
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

How-to register

Create your Autotuner account
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Autotuner hardware and software customization

Custom branding
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Power adapter

ATPS01
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Bosch ECUs password reading

All-in one process
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Meaning of the buttons

Read, Write, Identify, OBD unlock patch...
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Parallel installation with other programs

Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

OBD cable

ATPOBD
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Bosch probe

Bosch probe for boot operations ATP050
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Universal cable + universal box

ATUC050
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

How-to manually update vehicles list

Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Vehicles selection

Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Meaning of the LEDs

White, blue and orange
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Use precautions

Safety
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Compatibles & supported vehicles

Vehicles list
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

Files formats

master, slave and backup
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

VAG FRF selection window

(update, dowgrade and back to stock)
Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago