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Two-factor authentication
Two-factor authentication

How to enable it

Régis Thomas avatar
Written by Régis Thomas
Updated over a week ago

As we always strive to offer a complete and secure solution, we have added a two-factor authentication. Please note that this feature is dedicated to master users with slaves linked to them. It is not required if you only own a slave tool or a master tool without any slave tool linked to it. The goal is to protect master operations (slave files decrypt) and slave tools releases.

How is it initially enabled?

  1. Go to www.autotuner-tool.com/en/login and enter your phone number

  2. Choose between WhatsApp, SMS or phone call method

  3. Enter your phone number. Pay attention to select the right international code in the list (ex: +33 for France or +44 for UK).

  4. Wait for the code (it only takes a few seconds).

That's it! Your number is now registered and linked to your account.

Frequently asked questions

We are multiple tuners working on the same AutoTuner account everyday, can we receive the code on multiple phone numbers?

No this is not possible, the code will be sent to only one phone number. If you work in a larger organization with multiple users working with multiple Slaves, you might want to consider using our API service, which allows you to automatically decrypt/encrypt Slave files from your web server. Get in touch with us for more information.

Is it possible to deactivate the two-factor authentication?

No this is not possible. Please note that this feature is dedicated to Master users with Slaves linked to them. It is not required if you only own a Slave tool or a Master tool without any slave tool linked to it.

I don't have WhatsApp, is there any other solution to receive the code?

We also support SMS or phone call. Please note that email double authentification solution is not available.

How many times should I pass two-factor authentication everyday?

The session is valid for 12 hours. That way, you don't need to login or pass two-factor authentication more than once a day.

How can I change my AutoTuner account phone number?

You can't do it on your side. Please contact us should you want to update the mobile phone number used for two-factor authentication.

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